Sormat change of ERP system
Dear customer,
We would like to inform you that Sormat is changing the ERP system to SAP as of 1.1.2019. In order to plan for the change and with the intention to cause as little disturbance as possible, we would like to inform you of the following:
- Last day of shipments from Sormat during 2018:
- Finland 19.12.2018
- Other countries 14.12.2018
- Shipments from Sormat warehouse start gradually as of 2. January 2019
- Sormat production is closed: 20. December 2018 – 6. January 2019
- New orders cannot be booked and confirmed: 20. December 2018 – 1. January 2019
Shipments of extra stock orders
Due to the pause in shipments and closure in production, we kindly ask you to plan your demands in advance. Please place possible extra stock orders latest by 31. October. We will do our best to ship these orders before the closure. In case of very high demand, we cannot unfortunately guarantee shipments of all items during 2018.
All regular incoming orders are booked and confirmed in the current ERP until the closure. Remaining open orders will during the closure be booked in the new system, with a new order confirmation number and with new article numbers (see below information). Shipments from SAP will start gradually as of 2. January, but it might take some time before we are up to full speed.
Changing Sormat article numbers
Please note all Sormat article numbers will change to 10-digit SAP codes. The Sormat codes begin with 964… and the product code ending is the current Sormat article number. Attached you will find a complete list of Sormat articles with the new article numbers. All EAN-codes will remain unchanged, except for the Liebig range.
We apologize for any inconvenience the change of our ERP might cause you. We will do our best to make the transition as smooth as possible.
If you have any questions, please do not hesitate to contact Sormat customer service at sormat@sormat.com
Best regards,
Sormat