Super Service
Our consistent product quality, delivery accuracy and value-for-money are par to none, but we really stand out from the competition with our Best-In-The-Business service attitude.
As our aim is to bring good old service back to fixing business, we are constantly looking for new dealers and distributors to join our Sormat team!
Our products and services are wrapped into a complete no-risk, no-problems, entrepreneur-friendly package for new distribution partners and dealers called Sormat Super Service.
With Sormat Super Service we provide you a customizable range of premium fixing products, great dealer/ distributor benefits and 110% support!
Our warehouse for Central European customers in Trier, Germany, delivers your Sormat orders to you sooner rather than later. Once you place your order, all on-stock products can be delivered to you in most cases within two business days. Our trusted logistics service provider is DB Schenker. Delivery times for European destinations, please see reverse side. (View terms and conditions)*
Sormat fixings manufactured in Finland will always be available from stock – we call them “Sormat For Sure”. This means that we’ll always have a fair amount of the item ready to be delivered in a moment’s notice. If the quantities you wish to order get astronomical, we’ll deliver you something to start with and the rest fast enough to break the sound barrier. (View terms and conditions)*
With Sormat you are never just another client. With us, you become part of a family and get our 110% support. To make OUR business better we have to make YOUR business better and that is just what we do. Visits of Sormat dedicated account manager, launch events for end-users, promotional and point-of-sales concepts – Our super boosted support services are fit for a king. With Sormat you can ask for more and get it! (View terms and conditions)*
When it comes to solving fixing problems we take it personal; YOUR problem is OUR problem. We leave nothing to chance – safety always comes first. Comprehensive technical trainings, on-line technical support, personal technical advice, technical support material and on-site visits are all part of our technical support. Use the opportunity to challenge us with your fixing problems! (View terms and conditions)*